Terms of service
Welcome to the Terms & Conditions of thewhitingpost.com. Please read through each section carefully before purchasing our products online. By purchasing products, you are agreeing to the terms & conditions set out below.
This website is owned and operated by The Whiting Post whose registered office is 39-40 Harbour Street, Whitstable, Kent, CT51AH.
1. Product Information
Every effort has been made to accurately display our products with the correct product information and colour, however we cannot guarantee that all monitor display accurate colours of the products when delivered as each monitor display differs.
All sizes and measurements are approximate. We do try to make sure they are as accurate as possible. Please note that sizes may differ between certain brands. Please note products are subject to availability.
2. Buying/Ordering Products
Ordering products from thewhitingpost.com means that you have read and accepted the Terms & Conditions.
3. Returns/Cancelling an Order
In the unlikely event that a product isn’t quite right and you are not fully satisfied with your purchase, please send it back to us within 14 days.
We are happy to refund if the product is returned in perfect condition and where possible still with original packaging and tags, however we are unable to return the delivery charge unless your entire order was faulty or incorrect.
The cost of returning an item is the responsibility of the customer.
Please note we do not accept any returns relating to pierced jewellery, tights, swimwear and opened beauty and grooming products due to hygiene reasons, unless they are faulty.
For more information on returning products to The Whiting Post see the FAQ section of the website.
Your Right To Cancel
You may cancel your order, once it has been accepted by us, for any reason up to the point of dispatch. If you do cancel within this time, any payments you have made will be fully refunded within 30 days.
4. Pricing Policy
Within our pricing policy are prices are subject to change without notice. All prices are inclusive of VAT. The total amount payable will be shown when the customer reaches the checkout stage of purchasing online, where the product price and delivery change is shown.
5. Offers & Promotions
The Whiting Post reserves the rights to modify, alter, terminate or discontinue such promotions at any time for any reason whatsoever without notice.
Black Friday and Cyber Monday: All black Friday offers and discounts cannot be used in conjunction with any other promotion.
No need to reach for your credit card, you can shop safely and securely using your PayPal account. Just click the PayPal button during checkout.
Please visit www.paypal.com for more information on PayPal payments.
We also allow promotional vouchers to be redeemed when purchasing products online.
Please note you can only use one promotion at a time.
7. User Feedback
You can give feedback to The Whiting Post about why you have returned an item. By doing this it helps us to further develop the product and help avoid any future problems. Please send this to firstname.lastname@example.org.
8. Ownership of Rights
You acknowledge and agree that copyright, trade marks and all other intellectual property, in all content supplied as part of this website are owned by or licensed to The Whiting Post. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express written permission of The Whiting Post. You agree not to copy, display, distribute, reproduce, modify or re-post anything on this website.
The liability of our products which you purchase through our website is subject to our terms of sale. Care has been taken with the preparation for the content of the website as we use reasonable endeavours to verify the accuracy of any information we place on the website. We are not responsible for any errors or technical faults you may experience with our site, however if we are informed of any inaccuracies in the content of our site then we will correct this as quickly as we can.
This website is owned and operated by and the contract for any items ordered is with: The Whiting Post, Company Number: 5744484, Registered Address: 39-40 Harbour Street, Whitstable, Kent, CT51AH.